Shipping policy

Order Processing

We aim to process and dispatch orders as quickly as possible. During particularly busy periods, including new kit launches, sales and Christmas, orders may take slightly longer to process.

Once your order has been dispatched, you will receive confirmation by email where applicable.

UK Delivery

UK orders are dispatched using an appropriate postal or courier service based on the size and weight of the order.

Delivery times shown at checkout are estimates and may vary due to circumstances outside Clyde FC’s control.

International Delivery

We ship selected products to supporters around the world.

International delivery charges are calculated or displayed at checkout. Delivery times vary depending on the destination and customs processing.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where these charges have not been collected at checkout or paid by Clyde FC as part of the shipping service, they are the responsibility of the recipient.

Orders Fulfilled by Our Partners

Some Clyde FC products are produced and dispatched directly by our official merchandise partners, including selected items fulfilled by Terrace.

Where an order contains products fulfilled from different locations, items may arrive in separate parcels and at different times.

You will not be charged additional delivery fees after placing your order because items are being dispatched separately.

Collection Items

Some products may be available for collection rather than delivery. Where collection is available, this will be shown when ordering or in the relevant product information.

Please wait until you have received confirmation that your order is ready before travelling to collect it.

Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error after ordering, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the dispatch process.

Delayed or Missing Orders

Postal and courier delays can occasionally occur, particularly for international deliveries.

If your order has not arrived within a reasonable period after dispatch, please contact Clyde FC with your order number and we will investigate.

Questions About Your Order

If you have any questions regarding delivery or an existing order, please contact Clyde FC using the contact details provided on our website.